Frequently Asked Questions

Internet Security and Privacy

Internet Security and Privacy

Wednesday, April 19, 2023

The internet has become an integral part of our lives, connecting us to people and information around the world. However, with this increased connectivity comes increased risk to our security and privacy. In this blog post, we will discuss some important aspects of internet security and privacy, and provide some tips for protecting yourself online.

One of the most important aspects of internet security is protecting your personal information. This includes your name, address, phone number, and any other sensitive data that could be used to identify you. It is important to be careful about who you share this information with, and to always be aware of the security measures that websites and apps have in place to protect your data.

Another important aspect of internet security is protecting yourself from malware and other types of malicious software. Malware can be used to steal your personal information, track your online activity, and even take control of your device. To protect yourself from malware, it is important to keep your software and operating system up to date, use antivirus software, and avoid clicking on suspicious links or downloading files from untrusted sources.

Finally, internet privacy is a major concern for many people, as they worry about their online activity being monitored or tracked. There are many steps you can take to protect your privacy online, including using a VPN (virtual private network) to encrypt your internet connection and hide your IP address, using a privacy-focused browser like Tor, and being careful about what personal information you share online.

In conclusion, internet security and privacy are crucial issues that we all need to be aware of in our increasingly connected world. By taking steps to protect our personal information, avoid malware, and safeguard our online activity, we can stay safe and secure while enjoying all the benefits that the internet has to offer. Remember to stay vigilant, be cautious, and stay informed about the latest developments in internet security and privacy.

Do you offer 24/7 IT support?

All our clients, regardless of the kind of service they opt into, receive a 24/7 support from us. They can contact them anytime.
Can you support remote workers?

Yes. We use remote tools to accommodate our clients wherever they are. 
What's the difference between break/fix solution and managed IT solution?

Managed IT revolves around being proactive and preventing issues before they arise, while break/fix is more traditional—”you break your technology, we come and fix it for you”. With the rise of cybercrime, a break/fix strategy isn’t feasible. Having a managed solution proactively prevents cyberattacks by keeping your systems up to date and secure.
What is included in managed IT services? 

A managed service provider ensures your data operations, network security, cloud security, policy management, and infrastructure management are well taken care of.Such services may include:

Server management
Network management
Cloud infrastructure management
Virtual CIO
Service desk
Disaster recovery
Security and compliance
What type of assessments do you offer?

We have different types of assessment depending on the service.

Cybersecurity Assessment
Network Assessment
Cloud Assessment 
Do you provide a full service?

Yes. RedDoor IT offers patch management, workstation optimization, asset reporting, and advanced anti-virus, spyware, and adware management tools.  We provide full IT services catered to your business needs. Moreover, we have vCIOs who will be with you in every step of your decision making process.
What happens in a Managed IT assessment?

We provide you with a comprehensive look at how your systems and infrastructure are functioning. First, we’ll schedule a 30-minute call with you to identify your goals in doing the assessment. Once we’re aligned on the desired outcomes, we will conduct a penetration testing to identify your vulnerable and outdated systems. Afterwards, we’ll discuss the findings and issues that need immediate attention.
How is IT consulting different from managed IT?

For both consulting and managed IT, professionals help you determine the best business technology that fits your needs. However, in terms of the implementation of future technologies in the long haul, managed IT services can make them happen for you by developing a long-term relationship that keeps your technology working well every day.
Why use managed IT services?

Most organizations use managed IT services because modern cybersecurity and technology management are a pain in the neck. Securing your organization’s devices and network require constant attention at the most minuscule level on a daily basis. Even if you have an in-house IT team to put out fires, it’s still not enough. Managed IT provides you with comprehensive technology management that ensures compliance and security across operations, including endpoint security, network security, cloud security, and policy management.
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